Our support plans

Customer service, access to documentation and our knowledge base is included with all City Cloud accounts.
For access to technical support and our success teams we offer plans for both business and enterprise users.

Customer service

Pre-sales & basic inquiries

  • Knowledge base
  • OpenStack API & documentation

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Technical support

  • 24/7 phone support
  • Chat support
  • Email support

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Dedicated success team

  • Account manager
  • Service delivery manager
  • 24/7 dedicated technical support
  • Collaboration forums

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