Changes in our opening hours for support

ozgurCity CloudLeave a Comment

In the ongoing process of reaching higher levels of efficiency and quality within our support departments and towards our customers, we have decided to make a change in our opening hours.

Starting Monday, March 7, our opening hours for City Cloud and City Sites will be 08:00 – 20:00 CET on weekdays. Our opening hours during weekends will not change at this time.

This strategic desicion is based on all our internal metrics as well as feedback from our customers. The change will allow us to better deliver on our promise of high quality support at times when our customers are actually contacting us.

 

SupportManager-Catarina-Mullner

Catarina Müllner
Support Manager